Anyone taking advantage of Amazon’s free returns policy regarding e-books may soon be in for a shock. That is because after discussions with the Authors’ AssociationAmazon has agreed to block automatic returns for digital books read by more than 10%.
Currently, the problem for Amazon authors is that customers can return e-books online anytime within seven days of purchase no matter how much of the content has been consumed. That means if you can read a book in less than a week, you can simply return it when you’re done reading it for free, resulting in the author losing out on profits.
However, under the new policy expected to go into effect sometime before the end of the year, Amazon will begin blocking automatic returns for ebooks more than 10 people have read, which will then need to be represented. representative review to ensure that the return is genuine. The authors’ association says the goal is to create a deterrent against people who abuse Amazon’s existing policies and prevent people from treating Amazon’s e-book marketplace as an ersatz library.
Issues with Amazon’s eBook return policy date back more than a decade, but was recently hit back again after shocks about the company’s guidelines began circulating online. And according to NPRIn some cases, abuse of the company’s return policy even resulted in some authors having negative earnings balances, which often happens when customers return e-books after the author has paid by Amazon.
Thankfully, after both the Authors Association and the Authors Association in the UK raised concerns earlier this year, it appears Amazon has finally decided to update its policy, with the Authors Association posting a statement thanking the company for “acting in good faith” against return abuse.
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