Fitbit will fix frequent disconnections for Charge 5 owners

If your Fitbit Charge 5 recently had erratic performance, you’ll be glad to hear that a solution is in the works. 9to5Google yes have learned Fitbit is promise fix for frequent disconnection between activity tracker and its host phone. If you’re affected, the Bluetooth connection will automatically disconnect and prevent your wearable from syncing fitness data, whether you’re using an Android phone or an iPhone.

Report the first incident rise in January. Conventional solutions like restarting the Charge 5 have little effect. Nor does Fitbit offer a solution to prevent or point to a likely culprit.

There’s no timeline for an expected patch, and it’s unclear how many users are experiencing issues. However, this is definitely not what Fitbit expected. Charge 5 is next to it Luxe tops Fitbit’s line of activity trackers and is competing heavily with some of the lower-end smartwatches because it’s a fitness device. The disconnect won’t help fares well against the competition in a market that still has fierce competition from the likes of Amazfit and Garmin.

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