Fortnite Mediation Refunds: How to Find Out If You’re Eligible

Epic Games and the FTC recently announced an agreement in which the game developer will pay $245 million to settle in-game purchase complaints. The FTC will use the payouts to refund some of the affected players, but are you eligible? The FTC has announced a Handy FAQ to help you find out if you’re eligible to get some money back. Here’s all you need to know.

Who is eligible for a refund?

First of all, the FTC only pays US accounts. Assuming you live in the United States, those eligible for a refund include parents and children in a variety of situations. Below is the FTC’s breakdown of eligible parties (written by the FTC):

  • Parents whose children made unauthorized credit card purchases in the Epic Games Store from January 2017 to November 2018
  • Fortnite players were charged in-game money (V-Bucks) for unwanted in-game items (such as cosmetics, llamas, or battle cards) between January 2017 and September 2018. 2022
  • Fortnite players whose accounts were locked from January 2017 to September 2022 after disputing unauthorized charges with their credit card issuer.

How to get a refund

The FTC said those who believe they are eligible for a refund do not need to do anything now. Looks like the refund program is still being assembled. “As we have more information about the refund program, we will post updates here and send email notifications to customers who have paid for in-game purchases,” the FTC said. You can Sign up for email updates to say update.

Beware of scams

With the size and scale of the settlement – after all, $245 million is a lot of money – there are bound to be bad guys trying to scam people for money with bogus claims about settlement process. The FTC says it will never ask people eligible for a refund to file a complaint. “Don’t pay anyone who promises you an FTC refund in exchange for a fee,” the FTC said.

In addition to $245 million for in-app purchases, Epic will pay $275 million as a civil penalty for COPPA violations involving the collection of personal information from Fortnite players under the age of 13 without parental consent, as well as other matters.

FTC is also in the middle sue Microsoft over proposed acquisition of Activision Blizzard. Microsoft President said tried to create a chance for peace but will now defend himself in court.

The products discussed here are independently selected by our editors. GameSpot may receive a share of the revenue if you purchase anything featured on our site.


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