Fluc Up Tool Terms and Conditions
Section 12 of the General Terms and Conditions
12.2 NEDS may, in its absolute discretion, make Fluc-Up Tools available to an Eligible Customer for use in selected markets, events or Bet types.
12.3 The Fluc-Up Tool is not available for use in conjunction with any other Promotional Offer or Promotional Tool.
12.4 The Fluc-Up Engine is only available for single ‘win’ Bets. The ‘win’ portion of the Each Way Bet is not eligible for use with the Fluc-Up Engine.
12.5 The Fluc-Up Engine is not available for use on ‘Multiple Bets’, ‘Strange Bets’ or ‘Future Bets’ as those terms are defined in the NEDS Betting Rules.
12.5. The maximum qualified bet that can be used with the Fluc-Up Tool is $500.00
12.6 The Fluc-Up Engine is only available for use in qualifying Australian and New Zealand urban racing events (gallop, trotter and purebred greyhound).
12.7 The Fluc-Up Engine is only available for Bets placed on the Neds Betting Platform (desktop version or using the Neds Smartphone App) and is not available for Phone Bets phone.
12.8 The Fluc-Up Tool is available for use only once per race.
12.9 If the Fluc-Up Tool is offered for use in conjunction with your Eligible Bets, then:
(a) you will see the Fluc-Up Tool button/icon below your selection on the ‘Quick Slip’;
(b) Once the Bet on your selection is accepted and appears in your Bet slip, you will have the option to use the Fluc-Up Tool on your selected runner, by clicking on the button/icon icon ‘Fluc-Up’ (‘Fluc -Up Request’);
(c) Your Fluc-Up Request must be made within 5 minutes of your Bet being accepted as indicated by the countdown timer displayed next to your selection in your Bet slip ( ‘Fluc-Up activation time’);
(d) If your Fluc-Up Request is made during the Fluc-Up Activation Period, then if the market odds for your selected runner fluctuate out/up at any time during the Activation Period, activate the Fluc-Up (in accordance with the market volatility data displayed on the Betting Platform), then the odds for your selection will automatically be adjusted to the next highest swing for the selection your bets from the current odds on the Bet, so that if your choice is the Result/Win bet, and you will be paid the next highest swing odds, instead of the lower odds that at that Bet has been placed.
12.10 Your Fluc-Up Request will not be deemed approved and processed by the NEDS until you receive confirmation in your Bet Statement.
12.11 Once a Fluc-Up Request is made and processed, your Fluc-Up Instrument will be deemed to have been consumed, even though no market fluctuations increase/decrease the odds of your selection during the Time period. Fluc-Up Activation time.
12.12 If your connection to the NEDS Betting Platform suffers from a timeout or other intermittent failure, from the time you submit a Fluc-Up Request until you receive confirmation that the Fluc-Up Request has been accepted or denied declined (‘Pending Request’ ‘ ), you may not be able to use the Fluc-Up Tool for another Bet until confirmation of that Pending Request is displayed in your Bet Statement friend.
12.13 Each qualifying customer will be allocated a fixed number of times they may use the Fluc-Up Tool in each 24-hour period at NEDS’ absolute discretion. The allocated Fluc-Up Engine Usage Quota will reset at midnight (AEST) each day and any unused quota for that day will expire and will not carry over to the next day.
12.14 You can only use the Fluc-Up Tool once per race. The Fluc-Up Engine will be deemed used and will not be available for use with any other Bets on that day, if your connection to the Neds Betting Platform suffers a time failure or other disruption between the moment you activate the Fluc-Up Tool for a race to when it is displayed in your Bet slip as applied to your Bet.
12.15 NEDS reserves the right to change, suspend or remove the availability of the Fluc-Up Tool at any time.
12.16 NEDS reserves the right to void any Bets placed using the Fluc-Up Tool if NEDS is in clear and obvious error and/or as a result of Customer’s breach of any of the Terms and Conditions.