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Kia offers on-demand mobile concierge service for electric vehicle charging

As part of a pilot project, the service is being made available to Kia EV owners in three cities in California.

Via : Automatic table HT
Update on:
March 16, 2022, 12:07 ONLY

Kia's on-demand EV charging service will likely alleviate range-related worries by providing power at a preferred location.
Kia’s on-demand EV charging service will likely alleviate range-related worries by providing power at a preferred location.

Imagine you’re driving down a congested road, all boasting of being in a zero-emissions vehicle and running out of battery. Traffic is only getting heavier and you have no place other than the curb to stay still. It’s not like you could hitch a ride to the nearest fuel station, grab a can of fuel, and come back.

This can be a nightmare for EV (electric vehicle) owners but That There is a simple solution – portable car charger.

As part of a pilot program at three California locations – Los Angeles, San Francisco and San Jose, Kia mobile units will arrive at the site where its EV owners are stuck due to running out of batteries. Stranded Kia owners can make a claim using the Now app available on the App Store and Google Play. When the technician arrives, they can provide the required fee.

(Also read: Kia will have 14 all-electric models by 2030)

Interestingly, the service can also be used in non-emergency situations – up to three times per week for two months. And from now until April 30, the service is free. In a press statement, Kia America noted that it is periodically exploring ways to enhance the ownership experience for its EV owners. “Our customer relationship doesn’t end after the vehicle is delivered. In fact, it’s just the beginning,” said Greg Silvestri, Kia’s VP of Service Operations. “Partnering with Now to offer free charging perfectly connects to our larger ‘Plan S’ strategy and strengthens our commitment to electrified vehicle adoption Overall. We believe that easy charging also makes ownership easy.”

With the Koreans pledging to supply more and more EV products to markets around the world, the associated issues of range anxiety and public charging infrastructure are likely to go away. down. In this way, a portable charging vehicle can go a long way in assessing potential customers’ confidence in battery-powered options.

Date of first publication: March 16, 2022, 12:06 PM IST

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