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MG Motor starts door-to-door service program called ‘MG Service on Wheels’


MG Serice on Wheels will provide servicing and maintenance to customers through a mobile workshop.

Via :
Automatic table HT

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Update on:
September 20, 2022, 15:56 pm

MG Astor's file image is used for representation purposes only.
MG Astor’s file image is used for representation purposes only.

MG Motor India has announced their new door-to-door service program called ‘MG Service on Wheels’. The new service will only provide customers with car maintenance and repair services in their homes. Currently, the MG Service on Wheels program is introduced as a pilot program in Rajkot. The manufacturer plans to introduce the new service in more cities in phases.

MG Service on Wheels will provide most service operations normally performed only at the customer’s site. Operations will be performed by fully trained and certified technicians with MG’s ongoing customer support.

(Also read: MG Motor India reports retail sales of 3,823 units in August)

Technicians will operate from a mobile workshop equipped with all the necessary tools, spare parts and consumables and other digital assets to support urgent vehicle maintenance requirements immediate and unforeseen. Customers can book an appointment for a service through the appointment booking system. MG says the booking process will be ‘simple and easy’.

The mobile workshop will be equipped with all necessary tools, spare parts and other consumables and digital assets.

The mobile workshop will be equipped with all necessary tools, spare parts and other consumables and digital assets.

This is not the first time MG has offered such a service. The manufacturer provided ‘MY MG Shield’ and ‘MG Care @ Home’. MG Shield is a car care and protection program while MG Care @ Home is a contactless cleaning and repair service for customers on their doorstep.

MG Motor reports sales of 3,823 units for August 2022. Most automakers are still facing supply chain issues. MG Motor also said it expects the semiconductor shortage situation to improve from next month onwards. The manufacturer maintains a strong order and a positive outlook for upcoming launches. Demand is expected to increase because of the upcoming festive season. MG has taken a number of steps such as localizing and introducing executive vehicle variants in its product mix so that they can meet the growing demand.

First published date: September 20, 2022, 15:56 PM IST



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