Entertainment

Viral Video Shows NYC Airbnb Seen From The Window It’s Inside A Restaurant


If it’s one thing that people will do, it’s to be creative in the name of making some money! That’s exactly the case in this latest viral video. Desiree Baker recently booked a Airbnb in New York City. On the list, the host posted photos of a well-lit room with a skyline view of the Big Apple. However, when Desiree checked in, she quickly noticed that the listing and the actual experience of the room were on two different pages.

Online v. Real Life

In the last few days, Desiree has received more than 14 million views on about six TikTok videos detailing her stay. In the first video posted, she explains that the first night she signed up for Airbnb, it was midnight. Given the time, she went straight to bed. However, when she woke up the next day, she opened the curtains and found an amusing sight. Instead of the advertised view of the inner city skyline, all Desiree could see was the inside of a restaurant. She then revealed the restaurant’s name was Tempura NYC and the Airbnb stay was Cassa Times Square.

“We’re in a restaurant, we’re absolutely in a restaurant,” Desiree said in a video showing the window view. “I can open this window and fully engage with these people at their dinner, their lunch. Like this, do you mind if I go get a drink while I’m in bed right now. “

In the second video, which has been viewed more than 10.3 million times, Desiree looks at the scene as the restaurant opens. A couple was enjoying a meal on a table pushed up against the Airbnb window – so close that Desiree could open the window and knock on the table.

Through the third video, Desiree discovered that the window has a one-way effect. This means she can see inside the restaurant, but restaurant guests won’t even know she’s looking – let’s talk about the scary! In the fourth video, Desiree visits the restaurant that haunts their vision. From the inside, their room window looks like an ordinary paneled wall.

By the fifth video, the woman seen on the day had seen Desiree’s TikTok video and was contacted to confirm her identity. The woman told Desiree that the man in the video was her boyfriend. Desiree confirmed the name of the restaurant and hotel that Airbnb shared above in this clip.

Airbnb Hosts & Responses

For those wondering, Desiree contacted the presenter when she noticed the ad was untrue. In the final video uploaded to TikTok, Desiree showed her conversations with both the host and then Airbnb.

The Airbnb host did not respond to Desiree’s messages for about 24 hours. She released photos of the room calling them “totally inaccurate.” After two additional messages, the host responded. Along with spelling and grammatical errors, host Kristina completely ignored Desiree’s concerns.

“Sorry for taking the time to play you again, we will actually cancel your reservation as we have some room issues, however, we can manage to accommodate you,” Kristina seems to have written. “I believe everything went well during your stay and am delighted to hear that we were able to host you during the most wonderful time of the year. Best wishes.”

Unlike Kristina, Airbnb feedback takes a resolution-based approach. The host did not refund the booking, but Airbnb approved it. After watching Desiree’s viral TikTok video, they contacted her via email.

“We discovered your experience from the TikTok video – needless to say it definitely shocked us and it wasn’t the experience we wanted our guests to have,” wrote Diana from Airbnb. “We’ll definitely be monitoring your host here, but we just want to make sure you’re taken care of.”

Diana gives her the choice between a “coupon for a future Airbnb stay” or a discount on her original stay as a cash back. Desiree mentioned being “fine” and “satisfied” with Airbnb’s solution.

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